Technology literacy has become a core competency in today’s world, supporting communication, access to information, professional development, and everyday tasks. However, many individuals, particularly those with lower digital confidence, such as older adults or people with low digital literacy, struggle with fear of making mistakes, misunderstanding systems, or encountering high friction when trying to accomplish simple goals. Introducing Guide Calm, an AI-powered, goal-based, digital companion for individuals with low digital confidence. Guide Calm not only shepherds users who struggle with anxiety, stress, or confusion when using applications on the computer, but also instills confidence and provides step-by-step help for people of all digital literacy levels.
